teamo

Teamo: Fast, Affordable IKEA Deliveries Made Easy

Teamo is a delivery app
developed by Taskrabbit.

Teamo Delivery app for IKEA seamlessly links you with a reliable network of skilled drivers to help you complete your small or big deliveries on time, with little cost.

Our Goals

Efficiency, Usability, and Growth — All in One App

To create a robust app that optimizes the delivery process

To develop an intuitive interface that simplifies the user experience, with a focus on achieving a minimum 90% user satisfaction rate in usability testing.

To implement features that allow users to track their deliveries in real-time, aiming for 95% accuracy in tracking updates.

To design a flexible application that can scale seamlessly with Taskrabbit's growth. This includes preparing the infrastructure to handle an increase of up to 200% in user traffic over the next three years, ensuring consistent performance and reliability as demand rises.

To integrate advanced analytics capabilities that allow Taskrabbit to gather insights on user behavior and delivery performance.

What have we done

From research to results— our impact in action

Creation of Branding

Business Consulting

Creation of Mockup

Intuitive user interface, ensuring a seamless user experience.

Developed a cohesive graphic design

Application Development

Integration of Real-Time Tracking

Cost Management Features

Testing and Quality Assurance

Analytics Integration

User Feedback Incorporation

Our results:

Currently, we are rolling out the live version nationwide in the United States, with plans in place to expand its reach to other countries

In just 9 months, we successfully created the 1st app version 🎉 We've delivered the project 2x as fast and at only 1/3 of the anticipated cost our client initially expected.

27%

reduction in project delivery time

98%

satisfied app users
(customers, drivers and helpers)

38%

of all IKEA stores in the U.S. had the app deployed in the first 8 months

Product launch

Client App

An interactive map, easy-to-fill delivery form, live order monitoring, and intuitive chat functionalities.

Chat

Delivery form

Notifications

Map Tracking

Delivery Guy App

Seamless sign-up process even with a vehicle, setting task prices, choosing the number of helpers, delivery type, earnings overview, shift settings, and live chat.

Time windows

Delivery form

Driver Earnings

Shift Settings

Marketplace Manager App

Comprehensive user and team management tools, delivery calendar, detailed accounts of drivers/helpers, time slot configurations, and detailed delivery specifications.

Time slots

User Managment

Driver/Helper Account

Team Managment

Delivery Calendar

IKEA Integration

After successfully implementing a client, delivery personnel, and management application, IKEA's next initiative was to transform these functionalities into a seamless native mobile app.

Uber for furniture industry!

Smartphone with a picture of the project site and around the service in the form of messages

A girl and three men are sitting at a table with food on it.

People at a large table with a white tablecloth

Experience That Delivers

Since 2003, Concept21 has gained deep expertise in business and marketplaces, including the furniture industry. Our experience with major players like IKEA has helped us identify challenges and deliver tailored solutions. With hands-on industry knowledge and e-commerce expertise, we confidently navigate this sector.

We excel in startup culture, using Agile and Scrum to stay flexible and responsive. Our expertise spans fast-growing startups, SMEs, programming, and fintech, giving us a broad perspective. With major brands and advanced algorithm development under our belt, we bring industry-leading solutions. When IKEA chose Ulan Software, they gained more than a team—they formed a strategic partnership that ensured project success.

Let’s Talk About Working Together

Choose our office:

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North America
South America
Europe

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